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Privacy Policy
Please read our privacy policy carefully to understand how we collect, use and protect your personal information.
Privacy Policy for ECLAT by Batukbhai
At ECLAT by Batukbhai, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard information when you visit our website or purchase from us.
1. Information We Collect
We may collect personal information from customers when they visit our website, place an order, contact us, subscribe to updates or interact with our services.
Information may include:
- Name and contact details
- Email address and mobile number
- Billing and shipping address
- Order details and purchase history
- Payment-related information processed through secure payment gateways
- Website usage data such as browser, device and pages visited
2. How We Use Your Information
The information collected is used to provide a smooth shopping experience, process orders, improve services and communicate with customers.
3. Payment Information
We do not store complete card details, UPI PINs, net banking passwords or other sensitive payment credentials on our website. Payments are processed through secure third-party payment gateways.
Payment gateway providers may collect and process payment information as per their own security and privacy policies.
4. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to improve browsing experience, remember preferences, understand website traffic and support marketing or analytics activities.
Customers may choose to disable cookies through browser settings, but some website features may not function properly without cookies.
5. Sharing of Information
We do not sell or rent customer personal information to third parties. However, we may share necessary information with trusted service providers for order fulfillment and business operations.
Information may be shared with:
- Courier and logistics partners for delivery
- Payment gateway providers for payment processing
- Website hosting, analytics or technical service providers
- Legal authorities, if required by applicable law
6. Data Security
We take reasonable security measures to protect customer information from unauthorized access, misuse, loss, alteration or disclosure.
However, no online platform can guarantee complete security. Customers are advised to use secure networks and avoid sharing sensitive account information with anyone.
7. Customer Rights
Customers may contact us to request correction, update or deletion of their personal information, subject to legal, accounting or business record requirements.
Customers may also unsubscribe from promotional communications where such option is available.
8. Third-Party Links
Our website may contain links to third-party websites, payment platforms, social media pages or external services. We are not responsible for the privacy practices, content or policies of those third-party websites.
9. Children’s Privacy
Our website and services are intended for general customers and are not directed toward children. We do not knowingly collect personal information from children without appropriate consent.
10. Changes to This Policy
ECLAT by Batukbhai may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Customers are advised to review this page periodically to stay informed about how we protect their information.
11. Contact Us
For any privacy-related questions, requests or concerns, please contact us:
This Privacy Policy is provided for website and customer communication purposes. ECLAT by Batukbhai may update this policy whenever required.